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  • Need your order delivered in time for the Holidays?
    Unfortunately we can no longer guarantee that online orders will arrive by Christmas.
    Need your order by the Holidays?
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    FOR REGULAR CHRISTMAS DELIVERY BEFORE 12/25 ORDER BY:
  • Tuesday, Dec 17th, 11:59 PM Must choose Next Day
  • Monday, Dec 16th, 11:59 PM Must choose Next Day
  • Friday, Dec 13th, 11:59 PM Must choose Next Day
  • Thursday, Dec 12th, 11:59 PM Must choose Next Day
  • International orders must be placed by Thursday, Dec 12th, 11:59 PM
  • FOR RUSH CHRISTMAS DELIVERY ARRIVING BEFORE 12/25 ORDER BY:
    Tuesday, December 17th, 11:59 PM Must choose Next Day
    FOR LAST NIGHT OF HANUKKAH DELIVERY BEFORE 12/29 ORDER BY:
  • Thursday, Dec 19th, 11:59 PM
  • Wednesday, Dec 18th, 11:59 PM Must choose Next Day
  • Tuesday, Dec 17th, 11:59 PM Must choose Next Day
  • Monday, Dec 16th, 11:59 PM Must choose Next Day
  • International orders must be placed by Monday, Dec 16th, 11:59 PM

  • FOR RUSH HANUKKAH DELIVERY ARRIVING BEFORE 12/22 ORDER BY:
    Monday, Dec 16th, 11:59 PM

     
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    ToyWiz COVID-19 Update

    ToyWiz is committed to doing our part to help prevent the spread of the COVID-19 virus. For the safety of our employees and our community, our warehouse is currently CLOSED until at least MONDAY, APRIL 6.

    We will not be processing ANY orders until April 6th, at which point we will begin fulfilling all orders in the order in which they were placed. If you pay using a credit card, your card will be authorized when you place your order, but it will not be charged until it is ready to ship.

    Due to our limited staff even upon our re-opening, we are currently unable to process in-stock orders under $11.99. If your order only includes in stock items and does not include at least $11.99 worth of merchandise, you will not be able to checkout. This ONLY applies to orders for in-stock items. You may continue to place orders for pre-order merchandise at any amount.

    Also, please note that even the current ship times (which factor in our closing delay) are still just estimates, and we cannot account for delays by UPS or the post office, as they may prioritize the delivery of food and medical supplies over ToyWiz packages.

    All orders will continue to be processed in the order in which they were placed. For pre-orders we will continue to accept orders for future releases as per our usual policies, and will hopefully be able to ship future items as they are released. Please note that the situation is affecting everyone, and many manufacturers may not meet their release dates; pre-order release dates are always subject to manufacturer delays.

    For now we are unable to offer ANY direct International shipping options. We apologize to our international customers, but due to rapidly changing conditions it is simply not possible to guarantee timely fulfillment to any locations outside of the U.S. However, you may use a mail-forwarding service based in the U.S. A search online will provide many options. Once you have a U.S.-based mail-forwarding address, you may use that address to place your order, and it will be processed as normal once our warehouse re-opens.

    Our customer service representatives will continue to answer any questions you may have through e-mail at customerservice@toywiz.com. Though if you are just looking to check the status of your order, we encourage you to use our account manager. As soon as your order ships (no earlier than April 6th), it will be updated with tracking information.

    Again, before contacting customer service to inquire about shipping, note that we will not be shipping ANY orders until April 6th at the earliest.

    We thank you for your patience and understanding through this difficult time.