Pre-Orders Info
- If an item is marked Pre-Order, this means that the item is not 'live' in our warehouse. We are waiting for it to arrive from the manufacturer.
- The month listed as the shipping month is the most current information we have. Please note that if we are in the month of July, and the item is marked Pre-Order ships July, this means that the item has still not arrived (but should be very soon). The minute it comes in, we mark the item as New!
- Unless you choose otherwise during the checkout process, your credit card does not get charged until the item arrives into our warehouse and gets prepared for shipping. Please note: If you pay by Paypal, the money is automatically deducted from your account. So in essence, if you place a pre-order using Paypal you will be charged the moment you place the order, not when the item comes in. Please see below for more about paying by Paypal.
- During the busy holiday season (from Nov. 1st thru December 25th) in an effort to make sure no orders are held up due to Pre-Order merchandise, by default we split all orders except those made using PayPal & Amazon Payments. If you place an order for In Stock merchandise and Pre-Order merchandise together, we will split the order immediately and ship out the In Stock merchandise. However, please be aware there will be additional shipping charges incured when the Pre-Order merchandise comes in and has to be shipped to you. We are doing this with the customers best interest in mind. If you wish to not have your order split and are aware that it could hold up your order until possibly after the holidays, then please choose the shipping option to ship your items as they become available. This will ensure that your in stock items are shipped right away.
- If you Pre-Order multiple items, you must choose if you want us to charge and ship each item as it comes in, or if you want to wait until all items are in and have them sent as one shipment. Again, you will determine this at checkout depending on which shipping option you choose.
- All release dates are subject to change by the manufacturer. We do not make the cards and toys we sell. The shipping dates listed on our site are based on the latest information that we receive directly from the manufacturers.
- We reserve the right to limit quantities at any time. If an order comes in with a large quantity of a single figure, toy or card we reserve the right to adjust or limit the item. This is in an effort to satisfy as many customers as we possibly can on a hot item.
If you would like to pay using Paypal or Amazon Payments, please read the following:
-
When paying by Paypal, the money is automatically deducted from your account. So in essence, if you place a Pre-Order using Paypal you will be charged the moment you place the order, not when the item comes in and gets ready to ship.
-
When paying by Amazon Payments, you will not be charged until your order are in stock and ready to ship. (Unless you chose the option to have the order split and ship items as they become available.)
-
If you paid by Amazon Payments and your order contained In Stock and Pre-Order merchandise and wish to split your order, you must choose the shipping option for ship as your items become available. Otherwise, none of your items will ship until they are ALL in stock.
If you have any questions regarding our 'Pre-Order' or Paypal and Amazon Payments policies, please contact our customer serivce toll free at 1-877-451-2597 M-F 9-5:30 EST