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    Holiday Shipping Tips

    Let us provide you with a wonderful, stress-free shopping experience this year!
    Here's how we can help make your holidays merry:
    • Extended Returns - Purchases made now through December 23rd may be returned through January 10, 2018. All other terms of our return policy will apply. If your order is damaged in transit, the return must still be initiated within 7 days of receipt.
    • Fast Shipping - We will be working around the clock to process your order as fast as possible!
    • Account Services - Create a free ToyWiz account to enjoy special offers, create and share wish lists, view your order history and track purchases easily.
    • Safe Shopping and Fraud Prevention - We use a secure shopping cart to process your order so that your sensitive information stays safe.
    Tips for Avoiding Holiday Shipping Delays:
    • Order early - during the busy holiday season and through winter weather, the post office, UPS and Federal Express can experience delays.
    • Choose the correct shipping option and double-check your address to be sure your package will arrive on time. Rush service is available to help with last-minute purchases.
    • Triple-check your address and delivery information and watch for email confirmation!
    • Add customerservice@toywiz.com to your email whitelist to make sure you receive notices that might need your input before the order can be verified and shipped.
    • Place your order online. We participate in the NoFraud system, so your online purchase is secure and can be approved right away.