Privacy & Security
it means that you want to learn how we
process your personal data at
ToyWiz.com. We won’t let you down!
Essential information we collect
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:
Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
If you have completed a purchase, we may send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon."
Newsletters & Emails
If you sign up for our newsletters and product updates, we will use the information you provide to us to send regular newsletters. If you have updated your subscription profile with product preferences or if you've purchased from our shop, you may also receive email alerts targeted to your preferences and/or your purchase history.
How do we process your information?
We use an external provider to run our store, BigCommerce . BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield on the official site of The International Trade Administration (ITA), U.S. Department of Commerce. 11305 Four Points Drive / Building II, Third Floor / Austin, TX 78726, or contact them at firstname.lastname@example.org
Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example:
How can you control your personal data? If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
How long do we keep your data? We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.
Who can you reach out to for privacy matters? You can contact our Data Protection Officer here: email@example.com 363 Spook Rock Rd building k Suffern, NY 10901
Protecting Your InformationSafe & secure shopping is our #1 priority. We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind heavily secured networks. All credit card and personal information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.
Collecting InformationUnless otherwise noted or you provide us with specific information about yourself, we do not gather personal information. You can visit any of our web pages without telling us who you are. We will only request information from you when you decide to place an order, if you decide to participate in a sweepstakes or opt in for our newsletter..
Questions and FeedbackWe welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Copyright InformationAll content included on this site, such as text, graphics, logos, button icons & images is the property of ToyWiz or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of ToyWiz and protected by U.S. and international copyright laws.
Quantity Limits & Dealer SalesToyWiz.com reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same credit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied to an existing order.
Pricing InformationWhile ToyWiz.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. ToyWiz.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, ToyWiz.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for the item. In the event that an item is mispriced, ToyWiz.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Mint Product Policy & GuaranteeToyWiz.com prides itself on quality. All figures & toys we sell are guaranteed authentic and "Mint in Sealed Box". This means that the package or box may have minor wear but the toy inside is always guaranteed in mint condition, never touched or played with.
Collection of Information by the Company Children's Privacy This Website is not directed to children under the age of 13 and we do not knowingly collect personal information on this Website from children under the age of 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
Opt-Out Policy You may exercise your option to not receive any future communications from us by clicking here. Subscribers should note that unsubscribing from this Website's electronic mailings will not automatically unsubscribe you from any communications you have elected to receive from our Clients or other third parties. Please note that you may still receive information from third parties to whom we have disclosed your Personally Identifiable Information prior to the time you opted-out. The Company Website users who no longer wish to receive promotional e-mail materials from our Advertisers may opt-out of receiving these communications by following the instructions contained in the applicable e-mail, in accordance with the CAN-SPAM Act of 2003. You must unsubscribe separately from each Advertiser's list. To unsubscribe from any Advertiser's website or e-mail list, please visit their website or review their e-mail for complete "unsubscribe" details. Similarly, if, after unsubscribing from Company emails, you click on or access an Advertiser's offer appearing at the Website, you may begin receiving offers by, or on behalf of, those particular Advertisers. You must unsubscribe from their list in order to stop receiving their email offers.
How to Access or Modify Your Information We strive to keep all Personally Identifiable Information current, accurate and complete. You are always fully in control of the PII that we maintain to service you. You can change your PII at any time and as often as necessary. You can also request that any Personally Identifiable Information be deleted. Certain Personally Identifiable Information may be withheld or exempted from deletion if this is required by law or is part of a fraud investigation, or as otherwise described above in the "Use of Your Personally Identifiable Information Obtained By Company" section. You may access and modify your Personally Identifiable Information by contacting us at: firstname.lastname@example.org
Special Notification for California Residents Individuals who reside in California and have provided their Personally Identifiable Information may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following emailing address: CAPrivacy@toywiz.com This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified above.
General information collection and use - Aggregate We gather our users' server, IP address and browser-type related information in the general administration of our Website and Service(s). The Company reserves the right to transfer and/or sell aggregate or group data about the Company users for lawful purposes. Aggregate or group data is data that describes the demographics, usage or other characteristics of the Company's users as a group, without disclosing Personally Identifiable Information. By submitting your Personally Identifiable Information to, and/or using, the Website and/or Service(s), you agree to allow the Company to transfer and/or sell such aggregate data to third parties. Log Files Like most website servers, we use log files. Log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. Log file information is not linked to Personally Identifiable Information.
Third Party Cookies The Company delivers to your web browser many of the advertisements you see when you use the Website. However, the Company also allows other companies, called third-party ad servers or ad networks, to serve advertisements within and/or on the Website. Because your web browser must request these advertising banners from the ad networks' servers, these companies can send their own cookies to your cookie file, just as if you had requested a web page from the Website. Please note that if an Advertiser asks the Company to show an advertisement to a certain audience (for example, men ages 18-34) or audience segment (for example, men ages 13-24 who have viewed sports content) and you respond to that ad, the Advertiser and/or ad-server may conclude that you fit the description of the audience they are trying to reach. However, the Company only authorizes our third-party ad servers to employ anonymous cookies for ad delivery and anonymous targeting. To the Company's knowledge, the third-party ad servers do not collect Personally Identifiable Information about you. In addition, the Company uses third-party service provider partners to employ anonymous cookies for accounting and data integrity purposes. If you want to prevent a third-party ad server and/or third-party service provider from sending and reading cookies on your computer, currently you must visit each ad network's and service provider's website individually and opt-out (if they offer this capability). Currently, we have relationships with third party service providers and/or may display third party ad server networks (click to visit their website). In addition, we may at some point engage other third-party ad servers and/or third-party service providers in the future. You can set your browser to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. For further information on cookies please visit http://www.aboutcookies.org.
Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Although we take reasonable technological precautions to protect your Personally Identifiable Information, no data transmission over the Internet can be guaranteed to be 100% secure. When a user submits sensitive personal and payment information via the Website, the information is protected both online and off-line. When our registration, download or purchase process prompts a user to enter sensitive information (such as a credit card number), the information is encrypted and is protected with industry-standard encryption - SSL technology. While we use SSL encryption to protect sensitive information online, we also use commercially reasonable measures to protect user information off-line. Access to user information is restricted in our offices and areas where such information is stored. Only employees and authorized individuals who need access to the information to perform a specific job are granted access to Personally Identifiable Information. If you have any questions about the security at our Website, please contact us at email@example.com.